Privacy Policy

1. Data Controller

FINEVO Group is the data controller responsible for the personal information collected through this website and its services. For all data protection inquiries, you may contact us at [email protected].

2. Information We Collect

We collect the following categories of information:

• Contact Information: Name, email address, and phone number submitted voluntarily through our contact form.
• Communication Records: Messages, inquiries, and correspondence sent to us via the contact form or WhatsApp.
• Automatically Collected Data: IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages (collected through standard server logs and Cloudflare infrastructure).
• Device and Usage Data: Information about the device used to access our website, including screen resolution and language settings.
• Preference Data: Theme preference (dark/light mode) and language preference stored locally on your device via localStorage. This data is not transmitted to our servers.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and provide customer support.
• To schedule and conduct investment consultations via WhatsApp or video call.
• To send you information about strategies, updates, and educational content you have requested.
• To improve the functionality, content, and user experience of our website.
• To protect the security and integrity of our platform against fraud and abuse.
• To comply with applicable legal obligations.
• To send service-related communications necessary for the operation of your subscription.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on the following:

• Contractual Necessity: Processing your information to provide you with the services you have requested.
• Legitimate Interests: Improving our services, maintaining platform security, and communicating with prospective clients — where these interests are not overridden by your rights.
• Consent: Where you have explicitly provided consent, such as when submitting the contact form or opting in to communications.
• Legal Obligation: Complying with applicable laws and regulations.

5. Information Sharing and Disclosure

FINEVO does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We use Formspree to process contact form submissions and Cloudflare for infrastructure, DDoS protection, and CAPTCHA services. These providers receive only the minimum information necessary to perform their functions and are contractually bound to protect it.
• Brokers: If you proceed with a strategy subscription, we may share relevant information with your chosen regulated broker solely to facilitate the technical connection of trading strategies to your account.
• Legal Requirements: We may disclose your information when required by law, subpoena, court order, or government request, or to protect the rights, property, or safety of FINEVO or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred. We will notify you of any such change.

6. Cookies and Local Storage

Our website does not currently use advertising, tracking, or analytical cookies. We use localStorage (a browser-based mechanism) to store your theme preference (dark/light mode) and language preference. This data remains on your device and is not transmitted to our servers. Third-party services embedded in our website — including TradingView widgets, Cloudflare Turnstile, and Google Fonts — may set their own cookies or collect limited technical data. These are governed by the respective third-party privacy policies.

7. Third-Party Services

Our platform integrates the following third-party services that may process data independently:

• Cloudflare: Provides CDN, DDoS protection, and the Turnstile CAPTCHA (Privacy Policy: cloudflare.com/privacypolicy).
• Formspree: Processes contact form submissions and email delivery (Privacy Policy: formspree.io/legal/privacy-policy).
• TradingView: Provides embedded market data widgets (Privacy Policy: tradingview.com/privacy-policy).
• Google Fonts: Delivers web typography via Google CDN (Privacy Policy: policies.google.com/privacy).
• Highcharts: Used for client-side chart rendering — no personal data is transmitted.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Contact form submissions and consultation records are retained for up to 3 years for business and legal compliance purposes. If you request deletion of your data, we will honor the request within 30 days, subject to legal retention obligations.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting prior processing.
• To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Data Security

FINEVO implements reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. Our website is served over HTTPS with TLS encryption. Infrastructure is protected by Cloudflare's security services. Access to personal data is restricted to authorized personnel only. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

FINEVO services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a person under 18, please contact us at [email protected] and we will take prompt steps to delete such information.

12. International Data Transfers

FINEVO serves an international audience. Your information may be processed in countries other than your country of residence, where data protection laws may differ. Where required, we ensure appropriate safeguards are in place — including contractual protections with our service providers — to protect your personal information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at: Email: [email protected] | WhatsApp: +1 (787) 468-5781 | Website: finevogroup.com